One of the hardest things for parents to deal with if when NYPD and ACS do a joint investigation. This means that parents will be questioned by NYPD detective and ACS workers. Often, they collude to trick the parents into giving up their right to counsel or accusing the parents of different things, so as to keep them off balance. The most important thing any parent can do when facing this sort of investigation is to contact an attorney as soon as possible. Most parents are not equipped to deal with police officers and ACS workers. Do not speak to them without an attorney.
We are often asked by parents; how do I file a complaint against the abusive ACS worker. The first thing we advise is not to file an complaints with anyone at ACS. ACS supervisors are there to protect their paychecks and their jobs. They will usually stone wall the parent into giving up. The goal of the ACS supervisors is to ensure that the parents follow the demands of ACS. Also, we do not suggest filing a complaint with any local political office. ACS is so dysfunctional that they are immune to any political pressure of any kind. Mayor Deblasio has failed to correct the problems at ACS and the agency is simply on cruise control with no one in control. The most effective way to file a complaint against an ACS worker is to file suit in federal court. This will get the workers attention and take them out of their comfort zone. We urge parents to obtain an attorney as fast as possible and begin the process of a lawsuit. The federal courts are a neutral place for parents to bring
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