This is by far the most asked question we receive. ACS uses the tactic of surprise and shock to intimidate parents. They will make a home visit at any time. Often after 12 am when children are sleeping. They will actually demand that the parents wake up the children so they can see them.ACS workers want to come into the home and do an inspection to see if they can accuse the parents of anything they can find. The law requires a warrant to allow entrance into the home. However, the average person should not confront ACS on their own. If you have been visited by ACS, contact us at our hotline at 917-519-8417.
We are often asked by parents; how do I file a complaint against the abusive ACS worker. The first thing we advise is not to file an complaints with anyone at ACS. ACS supervisors are there to protect their paychecks and their jobs. They will usually stone wall the parent into giving up. The goal of the ACS supervisors is to ensure that the parents follow the demands of ACS. Also, we do not suggest filing a complaint with any local political office. ACS is so dysfunctional that they are immune to any political pressure of any kind. Mayor Deblasio has failed to correct the problems at ACS and the agency is simply on cruise control with no one in control. The most effective way to file a complaint against an ACS worker is to file suit in federal court. This will get the workers attention and take them out of their comfort zone. We urge parents to obtain an attorney as fast as possible and begin the process of a lawsuit. The federal courts are a neutral place for parents to bring
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