ACS workers who demand entry to parent's homes are often ask the worker wether they should have an attorney. ACS workers are trained to advise parents not to seek an attorney because the case "is not in court". What the ACS worker does not tell the parents is that anything the parents say or are alleged to have said can be used in court against them and justify removing their children. Even when parents hire an attorney, it is ACS policy for workers not to speak to the parent's attorney. The right to counsel in New York is a fundamental right that is jealously guarded by the courts. Parents has a right to a lawyer as soon as an ACS investigation begins.
We are often asked by parents; how do I file a complaint against the abusive ACS worker. The first thing we advise is not to file an complaints with anyone at ACS. ACS supervisors are there to protect their paychecks and their jobs. They will usually stone wall the parent into giving up. The goal of the ACS supervisors is to ensure that the parents follow the demands of ACS. Also, we do not suggest filing a complaint with any local political office. ACS is so dysfunctional that they are immune to any political pressure of any kind. Mayor Deblasio has failed to correct the problems at ACS and the agency is simply on cruise control with no one in control. The most effective way to file a complaint against an ACS worker is to file suit in federal court. This will get the workers attention and take them out of their comfort zone. We urge parents to obtain an attorney as fast as possible and begin the process of a lawsuit. The federal courts are a neutral place for parents to bring
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