In cases where the parent has been accused of drug use, the ACS worker will come in and demand that the parent take a drug test. The ACS worker will threaten to take the parent to court if they don't "cooperate". Everything an ACS worker does is based on fear and intimidation of the parent. We always advise clients never to take an ACS drug test. This will give ACS access to your medical records. A parent can instead go to a private provider and take a test if they feel necessary to prove themselves innocent. The ACS worker will threaten you and your family in many different ways. They will accuse you of "hiding" the truth. These tactics can be stopped by simply stating that you are going to speak to an attorney. Do not let ACS intimidate you.
We are often asked by parents; how do I file a complaint against the abusive ACS worker. The first thing we advise is not to file an complaints with anyone at ACS. ACS supervisors are there to protect their paychecks and their jobs. They will usually stone wall the parent into giving up. The goal of the ACS supervisors is to ensure that the parents follow the demands of ACS. Also, we do not suggest filing a complaint with any local political office. ACS is so dysfunctional that they are immune to any political pressure of any kind. Mayor Deblasio has failed to correct the problems at ACS and the agency is simply on cruise control with no one in control. The most effective way to file a complaint against an ACS worker is to file suit in federal court. This will get the workers attention and take them out of their comfort zone. We urge parents to obtain an attorney as fast as possible and begin the process of a lawsuit. The federal courts are a neutral place for parents to bring
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