If ACS files a case agains you in Family Court, the judge will assign you a free lawyer called an 18b lawyer. These are lawyers that are paid by the city to represent parents in ACS cases. They will appear in court with you and defend you against the charges. Many of them are excellent. The main complain from many of their clients is that they do not have enough time to prepare their case. There attorneys often carry high caseloads and are doing the best they can.
We are often asked by parents; how do I file a complaint against the abusive ACS worker. The first thing we advise is not to file an complaints with anyone at ACS. ACS supervisors are there to protect their paychecks and their jobs. They will usually stone wall the parent into giving up. The goal of the ACS supervisors is to ensure that the parents follow the demands of ACS. Also, we do not suggest filing a complaint with any local political office. ACS is so dysfunctional that they are immune to any political pressure of any kind. Mayor Deblasio has failed to correct the problems at ACS and the agency is simply on cruise control with no one in control. The most effective way to file a complaint against an ACS worker is to file suit in federal court. This will get the workers attention and take them out of their comfort zone. We urge parents to obtain an attorney as fast as possible and begin the process of a lawsuit. The federal courts are a neutral place for parents to bring
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