ACS workers routinely violate a parent's right to counsel in every court case. They do this by engaging in discussions about the case AFTER a lawyer has been either assigned by the judge or retained by the parents. Once a person has retained an attorney, that attorney must speak for the client. These are the rules that govern the right to counsel in New York. Yet, judge;s often turn a blind eye and attorneys are not aggressive enough in enforcing these rules. The ACS worker is not special. They have no special legal standing. As a matter of fact, they are often badly trained, rude and arrogant and routinely threaten the parents with removal of their children. Do not be a victim. Demand that they speak to your attorney and not you. Assert your rights.
We are often asked by parents; how do I file a complaint against the abusive ACS worker. The first thing we advise is not to file an complaints with anyone at ACS. ACS supervisors are there to protect their paychecks and their jobs. They will usually stone wall the parent into giving up. The goal of the ACS supervisors is to ensure that the parents follow the demands of ACS. Also, we do not suggest filing a complaint with any local political office. ACS is so dysfunctional that they are immune to any political pressure of any kind. Mayor Deblasio has failed to correct the problems at ACS and the agency is simply on cruise control with no one in control. The most effective way to file a complaint against an ACS worker is to file suit in federal court. This will get the workers attention and take them out of their comfort zone. We urge parents to obtain an attorney as fast as possible and begin the process of a lawsuit. The federal courts are a neutral place for parents to bring
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