ACS accuses parents in two different legal ways. One is in Family Court, where they can actually take away the child. The other is at OCFS.This is a state agency that does hearings on whether a parent should be indicated for child abuse and be placed on the state registry for maltreatment. The usual ACS tactic is if they cannot manufacture enough evidence against the parents in Family Court, they will file the case at OCFS. The hearings at OCFS are much more informal where hearsay is allowed. This is a very confusing process for parents. It is designed to give ACS workers another avenue to falsely accuse parents. If ACS has contacted you, do NOT speak to the ACS worker without an attorney.
We are often asked by parents; how do I file a complaint against the abusive ACS worker. The first thing we advise is not to file an complaints with anyone at ACS. ACS supervisors are there to protect their paychecks and their jobs. They will usually stone wall the parent into giving up. The goal of the ACS supervisors is to ensure that the parents follow the demands of ACS. Also, we do not suggest filing a complaint with any local political office. ACS is so dysfunctional that they are immune to any political pressure of any kind. Mayor Deblasio has failed to correct the problems at ACS and the agency is simply on cruise control with no one in control. The most effective way to file a complaint against an ACS worker is to file suit in federal court. This will get the workers attention and take them out of their comfort zone. We urge parents to obtain an attorney as fast as possible and begin the process of a lawsuit. The federal courts are a neutral place for parents to bring
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