As we have discussed, anyone with a phone can call ACS on anyone else. ACS does not investigate who calls. they simply go and attack the parent. One of the most common calls to ACS is that a parent is using "drugs". The ACS worker will then go to the home and demand that the parent take a drug test. This is a trap. The way ACS uses drug tests is as follows. If they are positive, even for marijuana, they will demand that the parent enter into a drug program. If they are negative, they will hide the results and harass the parent until the parent enters a drug program. For ACS, the accusation is the proof of the case. The ACS workers are very poorly trained, badly educated, and extremely arrogant. It is very difficult for parents to deal with them because they are so unprofessional and the parents are not prepared for this. Many ACS workers we have spoke to will not even give us their business cards or full names. In fact, letters that parents receive from ACS only have the worker's last name.
We are often asked by parents; how do I file a complaint against the abusive ACS worker. The first thing we advise is not to file an complaints with anyone at ACS. ACS supervisors are there to protect their paychecks and their jobs. They will usually stone wall the parent into giving up. The goal of the ACS supervisors is to ensure that the parents follow the demands of ACS. Also, we do not suggest filing a complaint with any local political office. ACS is so dysfunctional that they are immune to any political pressure of any kind. Mayor Deblasio has failed to correct the problems at ACS and the agency is simply on cruise control with no one in control. The most effective way to file a complaint against an ACS worker is to file suit in federal court. This will get the workers attention and take them out of their comfort zone. We urge parents to obtain an attorney as fast as possible and begin the process of a lawsuit. The federal courts are a neutral place for parents to bring
Double standards: when a school contact CPS regarding educational neglect. How about if a child with special needs is denied mandated supports from the same agency that takes children away. Where is the justice?
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