The answer to this question appears to be very little. ACS workers receive very little training once they are hired. Many of them are recent college graduates and have no real work experience. They are also extremely difficult to deal with and accuse parents without any evidence.
The bulk of the street level work that ACS does is the home visit. ACS workers take this opportunity to attack the parents in any ay that they can. Initially the ACS worker will demand that the parents not record them. They will actually give you orders in your own home. Do not allow them to do this. If you have been contacted by ACS, contact our hotline at 917-519-8417 Do not speak to an acs worker without an attorney!! brooklynacslawyer.com queensacslawyer.com bronxacslawyer.com statenislandacslawyer.com sueacs.com
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