We are often asked by our clients, why is ACS attacking me in this way? The answer is very simple. Because New York City has become a wealthier place in the last 20 years, many social services are simply not needed. Parents with resources are able to obtain help privately without the interference and the treat of court action. This leaves ACS is a difficult position. Like every business, they need customers to survive. The best way to do that is to attack and force services on good parents. For one simple reason. ACS knows that these parents love their children and would never harm them. Its the equivalent of the mechanic facing a car that is not broken. He can claim after the fact that he's a great mechanic. ACS forces parents into useless ACS programs and at the end of the year they write a report to the city Council outlining how many families they have "helped" and ask fro more funding. This is the political money game that ACS workers play. They are advised by their supervisors that parents MUST enter services, or else. That threat is usually veiled but often more direct." if you don't do this we will take you to court." The threat is ACS's most powerful tool. Do Not fall for this.
We are often asked by parents; how do I file a complaint against the abusive ACS worker. The first thing we advise is not to file an complaints with anyone at ACS. ACS supervisors are there to protect their paychecks and their jobs. They will usually stone wall the parent into giving up. The goal of the ACS supervisors is to ensure that the parents follow the demands of ACS. Also, we do not suggest filing a complaint with any local political office. ACS is so dysfunctional that they are immune to any political pressure of any kind. Mayor Deblasio has failed to correct the problems at ACS and the agency is simply on cruise control with no one in control. The most effective way to file a complaint against an ACS worker is to file suit in federal court. This will get the workers attention and take them out of their comfort zone. We urge parents to obtain an attorney as fast as possible and begin the process of a lawsuit. The federal courts are a neutral place for parents to bring
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