The situation is common in NYC. A neighbor does not like the other neighbor and calls acs to falsely report that they are using drugs around the children. While falsely reporting a child abuse case is a crime in New York state, it is rarely prosecuted. Now the ACS worker will come to your door and demand that you submit to a drug test and a CASAC assessment. A CASAC assessment is a mental health evaluation. This is all based on a false call from an anonymous caller. We have personally spoken to ACS supervisors and have been told that " this is how ACS does things". This how ACS treats parents. They accuse and attack them without any evidence. ACS simply wants to check off boxes and increase their funding.
We are often asked by parents; how do I file a complaint against the abusive ACS worker. The first thing we advise is not to file an complaints with anyone at ACS. ACS supervisors are there to protect their paychecks and their jobs. They will usually stone wall the parent into giving up. The goal of the ACS supervisors is to ensure that the parents follow the demands of ACS. Also, we do not suggest filing a complaint with any local political office. ACS is so dysfunctional that they are immune to any political pressure of any kind. Mayor Deblasio has failed to correct the problems at ACS and the agency is simply on cruise control with no one in control. The most effective way to file a complaint against an ACS worker is to file suit in federal court. This will get the workers attention and take them out of their comfort zone. We urge parents to obtain an attorney as fast as possible and begin the process of a lawsuit. The federal courts are a neutral place for parents to bring
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